3. Use of Services
4. Use of personal information
The personal information collected or known by CWSB belonging to Users of this Site will be treated in accordance with Section 9 regarding the handling of personal information.
5. Prohibited Use
8. Exemption of Liability
10. User’s Registered Account
(1.) Users of the Services can create an account (hereinafter referred to as “Account”) as a registered user. (2.) It is advised that Users do not disclose the information in their Account to any third party. (3.) Users shall bear full responsibility for the confidentiality and retention of security in regards to the User’s Account and all activity that arises from the User’s Account. The user agrees to promptly notify CWSB of any issue regarding the safety and/or security of the User’s Account. (4.) CWSB shall assume no responsibility whatsoever regarding any damages that may have been incurred from illicit use of the User’s Account. (5.) Users of the Services that register an Account for the use of the Services shall agree to provide complete and accurate information (hereinafter referred to as “Registration Information”), and for the maintenance of the completeness and accuracy of the Registration Information shall agree to update Registration Information when necessary. (6.) When the user wishes to delete their Account they will request to do so by sending an e-mail listing their name, address, and phone number to firstname.lastname@example.org.
11. Purchase of Merchandise
(1.) Users of this Site may purchase merchandise or procure certain services (hereinafter referred to as “Merchandise” from CWSB. (2.) Users of this Site shall offer to purchase Merchandise in accordance with the procedures set forth by CWSB, by use of the Services to place an order. (3.) Once an order is received, an email (“Order Confirmation”) containing the order confirmation and order details will be sent from this Site. At this time, a purchase agreement will be enacted between the User and CWSB pertaining to the corresponding order and all items contained therein. (4.) Once a purchase agreement has been enacted, cancellation of the order, changes to the details of an order or any of the terms and conditions of purchase may not be accepted. (5.) The previous clauses of this article notwithstanding, in the case that the User is found to have exercised misconduct or inappropriate behavior associated with the use of the Services, CWSB will have the right to retract or cancel any purchase agreement and to take any other appropriate measures.
12. Shipping of Merchandise
(1.) Delivery of Merchandise under Services is only available within Malaysia, Japan, Hong Kong, South Korea, Taiwan, Thailand, Singapore, Indonesia, Philippines, Australia, New Zealand, US, Canada, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Turkey, United Arab Emirates. (2.) Merchandise ordered will be dispatched from Malaysia. (3.) It is not possible to dispatch multiple orders at once regardless of whether the delivery addresses may be identical.
13. Shipping costs, Service Charges, and Import duties and taxes
The User shall bear all the shipping costs associated with the delivery of Merchandise, however shipping for merchandise purchases of total more than MYR10,000 (tax inclusive) or US $1,500.00 (tax inclusive) will be free of shipping fees. Please note that merchandise will be dispatched from Malaysia. Any import duties, customs fees, and taxes that may apply to the shipment are to be paid by the user at the time of delivery.
14. Method of payment for merchandise
(1.) The total payment amount for the Merchandise shall be the purchase price inclusive of any applicable sales tax, as well as the shipping costs, and any other service charges. (2.) The payment for Merchandise purchased through this Service can be made by the purchaser’s own credit card of which the purchaser must be the user, or by the purchaser’s PAYPAL account (restricted to deliveries outside of Malaysia) of which the purchaser must be the user. (3.) When making a payment by credit card, CWSB maintains the right to seek pre-approval for payment limited to the order total. Billing will take place after the order has begun the dispatch process. (4.) If payment is made by a credit card or PAYPAL, the purchaser shall be in compliance with the terms and conditions set forth in a separate agreement between the purchaser and the Credit Card Company or PAYPAL. If for any reason there is any dispute or conflict between the purchaser and the credit card company, or any third party, it is the responsibility of the purchaser to settle such a dispute or conflict, and CWSB will assume no responsibility in connection with such a dispute or conflict. (5.) For payments made by credit card, payment receipts will only be issued if the purchaser sends an email to email@example.com requesting a payment receipt. It is not possible to issue a payment receipt for orders that are delivered outside of Malaysia.
15. Return of Merchandise
(1.) We do not accept any return or exchange of Merchandise; provided, however, that if at the time of delivery the Merchandise is damaged or defective, or the purchaser receives a wrong product, CWSB will accept a return or exchange of the Merchandise in accordance with this provision. The purchaser shall contact CWSB within 7 days of the receipt of the Merchandise by sending an e-mail with his/her order confirmation number to firstname.lastname@example.org. Sending an e-mail that complies with the method specified by CWSB is the only way for an exchange to be accepted. If there is no stock of such Merchandise and a proper exchange is not possible, a return will be accepted and a refund will be made. (2.) For the said return or exchange to be accepted, it is necessary that all the conditions below shall be met. (I.) The Merchandise to be returned or exchanged must be unused. If the tags are missing from the Merchandise, it will not be considered unused. (II.) All the components, attachments, and delivery confirmation for the Merchandise must be returned in the same condition as they were at the time of delivery. (III.) Any other specific details that CWSB may request shall be met.
16. Indemnity in regards to merchandise
(1.) Except for what is provided in the preceding article, CWSB shall not be liable to any damages, detriments, and/or loss of profits that may be generated from this Service and/or Merchandise to be purchased through this Service, nor guarantee the quality, performance, compatibility with other merchandise, and other functions of this Service and the Merchandise. (2.) In the case that any of the following events occurs, CWSB, at its own discretion, may cancel and nullify the purchase agreement, and shall not be held liable for not providing the Merchandise to the purchaser: (I.) In the case that there are any difficulties in regards to delivery, such as the designated shipping address being unidentifiable. (II.) In the case a system failure occurs resulting in the inability to place an order, an order for the wrong Merchandise, or the acceptance of an excessive number of purchase offers compared to the number that can be accepted. (III.) In the case that any other event occurs that may prevent Merchandise from being provided. (3.) An offer for purchase of Merchandise made by a minor will be deemed being made under the guardians’ responsibility. (4.) CWSB cannot be held responsible and shall remain exempt from all liability for physical damage to a shipment, or loss caused by delay of delivery, when conditions beyond the carrier’s control are encountered during transit.